![]() ![]() ![]() We’re looking for a highly organized professional with management experience who can ensure the most efficient operations of our call center. The successful applicant will be responsible for directing agents’ workflow and workload as well as handling complaints, concerns and questions from customers. We’re looking for a Call Center Manager to oversee our telemarketing call center, which employs approximately 50 Agents. Our gutter sales and installation business serves three districts in our state and provides the highest level of service, product integrity and talent. Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)Įxample of a Call Center Manager job summary.In simple language without bureaucracy, we will show how a modern organization works at all stages, and you, in turn, will be able to implement your ideas, participate in the life of the company.A strong, bright and dynamic team, it is really comfortable to work with us.Remote work from home, part-time work, you can combine with study.Why is Rebotica the perfect place for work? Over 5 years of work, Rebotica has teached more than 20,000 students in countries such as Russia, USA, Canada, Germany, United Kingdom and Brazil.Ĭlasses at Rebotica allow a child to choose a particular profession in the future, not blindly, but with understanding.Īt the moment, we have selected the most popular and sought-after professions on the market and adapted them for classes with children by adding game elements. Rebotica was founded in 2017 by graduates of the best technical universities in Russia. Ability to communicate effectively with clients.Proficiency in Google Docs, Google Sheets. ![]() Ability to call from personal phone (Costs are reimbursed).Assign resources from the company to the client.Create a positive experience for clients.Work with the sales team to find new clients.Accompany the user from the application to the trial lesson.In very simple words, the primary role is accompany our clients from the application stage to attending classes. Bangalore City, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required).Job Types: Full-time, Regular / Permanent Work Experience: Minimum 5 years of work experience Essential Attributes:Ĭandidates Airline/Travel industry will be preferred Must have vendor management experience Understanding of latest call center technologies like SLA, KPI, TNI Must have excellent verbal and written English communication skills Must be good in MS office tools Well-organized and detail-oriented and able to multi-task Ability to work with very minimal guidance or supervision and strong time management skills Must be an assertive team player with high energy to work in a fast-paced environment Must be able to work on shifts including weekends, evenings, night shifts, and public holidays as Title Assistant Manager - Customer Happiness ![]()
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